AI agents that read every in-store conversation, stitch offline and online signals, and autonomously run lifecycle campaigns — with your CMO in the loop.
Every store signal feeds a unified shopper profile. Agents execute autonomously. Reinforcement learning self-optimises every campaign variant, 24/7.
Audio + video AI, field staff, online browse, CRM history, marketplace data — all unified into ShopperDNA™.
ShopperDNA™ scores each shopper 0–100 per session. Agents prioritise who to reach, on which channel, when.
SMS, WhatsApp, Email, Voice AI — triggered by real in-store intent, not static segments. CMO approves edge cases only.
Reinforcement learning auto-selects winning variants across channels. Monday brief to CMO. Zero guesswork.
Each agent specialises. Together they close the full offline-to-online revenue loop — from the moment a shopper walks in, to attribution.
Staff don't log what they should. Systems don't talk to each other. On-Ground.ai passively captures every interaction via audio + video AI — zero staff logging required.
"This is the first time in 15 years we can see what's actually happening on the floor in real-time. We can finally identify where intent drops, coach teams at the right moment, and run follow-ups based on real conversations instead of assumptions." — Head of Retail Ops, live customer
Competitors own one layer. On-Ground.ai is the only full-funnel intelligence OS. Premium brands currently pay five vendors — none can tell them what happened in-store.
Three simultaneous data streams. No competitor matches this multi-modal depth — trained on 100K+ minutes per month across India's 50+ languages.
Live nudge at the exact point of decision. Every interaction trains the RL model — creating a data flywheel that compounds with every store, every day.
Pre-visit → in-store → post-visit nurture → attribution. One platform. Incumbents built for digital-first leave in-store signals invisible, always.
Autonomously builds, tests and optimises customer relationships across offline-to-online journeys — a 15–30% uplift static campaigns leave on the table.
Deployed in days, not weeks. No SI partner. No custom connectors.
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